Philips Hue Bridge Pro Bricked by Firmware Update: Free Replacements Offered

A firmware update for the Philips Hue Bridge Pro has rendered some devices inoperable, prompting the company to offer free replacements.

This article was drafted with AI assistance from multiple sources and was reviewed and approved by a human editor before publication.

A firmware update released by Philips in early June has caused some Hue Bridge Pro smart hubs to become unresponsive, displaying a solid red LED. The issue was first reported by users in late June, with one Reddit user, statelymachine, describing the update as having "bricked" their device. Ars Technica confirmed that the problematic firmware, version 2071353020, was intended to introduce "several small changes" to improve performance. In response, Philips is providing free replacements to affected customers.