Emirates launches Crypto.com Pay for UAE customers

Emirates has introduced Crypto.com Pay as a payment option for UAE-based customers, following a partnership announced in 2025.

This article was drafted with AI assistance from multiple sources and was reviewed and approved by a human editor before publication.

Emirates has added Crypto.com Pay as a payment method on its website and in the Emirates App, the airline announced on 28 July 2026. The option is initially available to customers in the United Arab Emirates who hold a Crypto.com account, and can be used for bookings that are priced and settled in UAE dirhams.

The move follows a Memorandum of Understanding signed by the two companies in July 2025. Crypto.com's Dubai entity was the first virtual asset service provider to receive a Stored Value Facilities licence from the Central Bank of the UAE, which underpins the payment service.

Adnan Kazim, Emirates' Deputy President and Chief Commercial Officer, said: "Bringing this initiative to life delivers on our commitment to expanding customer choice in how they pay for travel. It also reflects the rapidly evolving preferences of a younger, digitally fluent generation who manage their money and plan their journeys primarily from their phones and they expect the airlines they fly with to keep pace."

Eric Anziani, President and COO of Crypto.com, said: "Partnering with Emirates is a milestone for Crypto.com and our Pay feature, which is renowned for its ease of use and seamless integration."

The payment process differs slightly between mobile and desktop. On the Emirates App, users select Crypto.com Pay and are directed to the Crypto.com app to approve the transaction, then return to the airline's app for confirmation and to receive their e-ticket. On a desktop browser, customers choose Crypto.com Pay, scan a QR code with their phone, approve the payment in the Crypto.com app, and then see the booking confirmation and e-ticket on screen.

The launch aligns with Dubai's Cashless Strategy, part of the D33 Economic Agenda, which targets 90% of all financial transactions in the emirate to be digital by the end of 2026. Crypto.com was founded in 2016.